Noffice administration and management notes pdf

Front office management 7 front office area is commonly termed as reception, as it is the place where the guests are received when they arrive at the hotel. This information is relevant for learners studying business management 1a, business management 1b, business management 102e, business management 101d, business management ppsm015, business management mnh304h, business management hrma1, horticulture hort20, and using introduction to business management book introduction to. West visayasstate universityjaniuay campus school of information and communications technology janiuay, iloilo lecture notes in office management 1 introduction to office management office office is a part of an organization. The functions of office management in brief, are given below. A business manager may have a wide variety of responsibilities depending on the. Buy office management by bagavathi and r s n pillai pdf online. Module 1 office administration and management south african. Administrative support services the role of service centres. This technologically uptodate book provides readers with a comprehensive introduction to office management, focusing on what office managers actually do on the job. Modern office and its functions 5 the book has been thoroughly revised, enlarged and updated by mrs. Lecture notes on management science department of civil engineering institute of aeronautical engineering dundigal 500 043, hyderabad. Download office management by bagavathi and r s n pillai.

Lecture notes management accounting and control sloan. The agencies and movements which have emerged from the develop. Examine the main concepts of business process management. Office administration national 2 valid from august 2015 this edition. The unit introduces the student to a range of studies which are useful in understanding people in the workplace. This section contains general information that is useful to oracle beehive administrators, and includes the following topics. Office administration syllabus rationale office administration is a business education subject concerned with the study of administrative principles, policies, procedures and technological competencies governing the modern office environment. Quible, administrative office management, 8th edition. A guidance manual for good practice it helps to involve staff when developing the chart so that they understand the organisations lines of authority and decision making. Organization and management notes with tutorials and. These elements include interpersonal, communication, organizational and time management competencies. It is a place where records of various activities are kept. Find materials for this course in the pages linked along the left. Along with the chapter wise notes, he has also compiled hints for some important questions of organization and management.

Notes on administration 123 great functional organizations in industry and commerce that are at tacking some aspects of administrative problems, or the development of national as well as local civic associations interested in some phase of the public services. Research paperslecture notes on various topics will be put on this page throughout the course. It examines the concept of management within the global business environment and through the appraisal of business cases, a variety of approaches are considered. Additional notes are given for futher clarification. Introduction any collective activity by a person or groups of persons must be organized in order to achieve the desired end. Office management is thus a part of the overall administration of business and.

This department is supervised by office administration manager. The inspector notes with interest the establishment of quality assurance functions separate. Introduction to business administration lesson 1 1. This office promotes organizational effectiveness and efficiency by providing reliable and timely personnel, training, financial, budgetary, and it services to. To improve knowledge on office management and its functions. Addition of notes explanation or comments to a book, a text or. Office management std12 english medium publication date 2006 topics textbooks publisher department of school education, government of tamil nadu. Planning is a fundamental function of office management. Various companies in india provides the facility of counting new and old notes at a. Notes on concept and importance of office management grade 11. Administration administration can be defined as the process of organizing resources efficiently to accomplish a goal.

The office of management and administration provides comprehensive support services to oig. Office management the office management program will prepare students for entrylevel and midmanagement positions that will enable them to lead people in attaining the objectives of an organization. They were created from several research and academic references. Promotion, transfer, separation, performance appraisal, grievance handling and welfare administration, job evaluation and merit rating capability maturity model cmm levels performance.

Quible eighth edition administrative office management quible 8e. Undp, the office of the united nations high commissioner for refugees unhcr, the united. Management information systems notes lecture 2 september 2005 these notes are for class use only. Office administration and customer care office assistant understanding the role and function of the office the student should be able to. As a clerk in the records management office, one of your duties is to order equipment and supplies for your office. Being the prime interface between the hotel services and the guests. It highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the. Management and its basic functions good leadership is the act of management, and when it is applied to a corporation or any group adventure, whether military, social, or religious, it calls for more risk than prudence, more understanding than tact, more principle than expediency. The office management training module provides learning materials and exercises on how to efficiently and effectively manage an office and covers a range of subject areas e. Planning, organizing and controlling computerized and information processing activities of an organization are the major focuses of this. Administrative office management quible 8e administrative.

The working in the administrative management has rapidly developed as a. Sullivan wishing consumes as much energy as planning. What do you think is the difference between management and business administration. Office administration and management notes knec diploma. The objective of this module is not to develop you into a business management expert, but rather to create an introductory awareness and understanding of the business organisation, with its primary business functions as a pivotal entity within the broader business environment system. Business administration minor is a great supplement to your major, adding knowledge and skills related to organizational processes and decision making. Topics for technological advances and their impact on office administration and managemente. The business management and administration career cluster programs prepare. It is the first point of interaction between the hotel and the guests. This department helps other departments on their work. You will have to pay an administration fee to the icb to process the. Office administration is about controlling over all the departments activities in an organization.

Portable document format pdf to create, display and interact with. Events management, human resources management, office administration, chartered accounting, procurement and projects management, and logistics and supply chains operations. Notes, exercises, videos, tests and things to remember on concept and importance of office management. The author s signature easytoread style is coupled with a presentation that systematically explores the full range of office management topicsoffice environment, employees. Do you think that certain principles should be followed when running a business. I am eager to learn the basics of marketing, bookkeeping, human resources and public relations. Emerging trends and issues in office administration and management introduction this module is intended to equip the trainee with knowledge, skills and attitude that will enable himher perform office administration and management functions effectively. A reception office is important to an organization and is usually located at the main entrance so that visitors are received and provided with the necessary information. Its a process which handles daytoday operations of an office. Using escape to prepend special characters when adding or removing email addresses. The vo ip provider may, for example, charge a setup or administration fee, a line activation fee, a cancellation fee. Any use of these notes for making profit is not permitted. The syllabus seeks to instil tenets of the ideal caribbean person as articulated by the caricom caribbean education task force ctf and adopted by the caricom heads of. The principles of management make optimum utilization of natural resources possible.

The content and teaching strategies used should therefore reflect current trends in. Introduction to business management study guide chapter 1. Diploma in secretarial skills overview this diploma provides delegates with the necessary skills to work as a secretary or administrator in any area. For instance, the administration of schools is handled by the state education. Office management is similar to the general or administrative management. The lecture notes are in pptx format and has slides for almost all topics of organization and management. Office management is a profession involving the design, implementation, evaluation, and maintenance of the process of work within an office or other organization, in order to sustain and improve efficiency and productivity. Without principles of management there would be a lot of wastage of resources.

You will take a core set of four courses in accounting, finance, management, and marketing and then have numerous options to customize your business administration minor with three. Business management notes and revision kits click on the course unitssubjects to open the content module i communication skills life skills information and communication technology entrepreneurship financial accounting economics business law module ii cost accounting principles and practices and management supply and transport management quantitative techniques commercial and administrative. Office organization lecture 3 for btchrm presented by, mr. Unit 4 business administration startup in class discuss these questions. Troubleshooting and diagnosing issues with oracle beehive.